Industry blueprint

Recruitment & HR

Sourcing to screening to scheduling to joining to helpdesk

AI agents that speed up hiring and reduce HR ops load across the talent lifecycle.

Designed for real workflows

Multi-step conversations, authenticated actions, audit logs, and human handoff across critical moments.

Handoff QA review Audit logs SLAs
Sourcing
Screening
Scheduling
Joining
Helpdesk

Common deployments

Start with the highest-impact agents and expand across the lifecycle.

Typical workflows

Real-world sequences where AI agents orchestrate actions, data, and handoffs.

Sourcing to screening

Reach candidates, qualify quickly, and build a strong shortlist.

  • JD pitch and outreach
  • Qualification checks
  • Resume capture

Scheduling and joining

Automate interview scheduling and joining workflows.

  • Calendar coordination
  • Reminder flows
  • Offer acceptance

Employee helpdesk

Reduce HR ticket load with self-serve support.

  • Leave and payroll queries
  • Benefits info
  • Policy FAQs

Industry challenges

What slows teams down today, and where experience breaks.

Recruiters spend too much time on repetitive screening.

No-shows and reschedules slow down hiring cycles.

HR helpdesk tickets overwhelm operations.

How HumPum AI solves it

Bespoke, turnkey deployments built around your stack, policies, and SLA targets.

ATS-connected workflows

Sync ATS and calendars to automate scheduling and updates.

Candidate experience design

Personalized outreach and reminders across channels.

Employee support automation

Knowledge-base driven HR support with escalation.

Use case

Outbound Recruitment Agent

Outreach, JD pitch, qualification, resume capture, follow-ups.

Channels

WhatsApp, Email, Voice

Outcomes

Higher response rate, faster pipeline build

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Use case

Screening & Shortlisting Agent

Structured screening, scorecards, red flags, recruiter notes.

Channels

Web chat, Voice

Outcomes

Reduced recruiter time per candidate, better shortlist quality

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Use case

Interview Scheduling Agent

Calendar coordination, reminders, reschedules.

Channels

WhatsApp, Email

Outcomes

Fewer no-shows, faster time-to-interview

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Use case

HR Helpdesk Agent

Leave, payroll, benefits, policies, onboarding checklists.

Channels

Teams/Slack (if applicable), Web chat, Email

Outcomes

Reduced HR tickets, improved employee experience

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Use case

Offer Documentation Agent

Offer letter generation, acceptance tracking, documentation.

Channels

Email, Web chat

Outcomes

Faster offer cycles, fewer manual follow-ups

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Use case

Onboarding Agent

Day-1 checklists, system access, policy acknowledgements.

Channels

Email, Web chat, WhatsApp

Outcomes

Smoother onboarding, reduced HR load

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Use case

Employee Pulse Survey Agent

Pulse checks, sentiment capture, escalations.

Channels

WhatsApp, Email

Outcomes

Better engagement insights, faster interventions

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Use case

Offboarding & Exit Agent

Exit checklist, asset recovery, final settlements.

Channels

Email, Web chat

Outcomes

Faster offboarding, reduced compliance risk

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Integrations (typical): ATS (Greenhouse/Lever/Zoho), calendars, HRMS, ticketing, identity/SSO.

Channels

Voice, WhatsApp, Web chat, Email (and Teams/Slack where applicable).

Controls

Role-based access, configurable scripts, PII safeguards, live supervision.

Measurement

AHT, FCR, CSAT/NPS, conversion rate, TAT, ticket deflection, PTP rate.

Deploy an AI-supervised agent for your highest-volume workflow.

We consult, design, build, and manage the agent end-to-end.