Industry blueprint

Real Estate

Inquiry to site visit to booking to documentation to support

AI agents that accelerate lead qualification and reduce sales ops overhead.

Designed for real workflows

Multi-step conversations, authenticated actions, audit logs, and human handoff across critical moments.

Handoff QA review Audit logs SLAs
Inquiry
Site Visit
Booking
Documentation
Support

Common deployments

Start with the highest-impact agents and expand across the lifecycle.

Typical workflows

Real-world sequences where AI agents orchestrate actions, data, and handoffs.

Lead qualification

Capture budget, preferences, and timeline to score intent.

  • Budget and location fit
  • Project matching
  • Intent scoring

Visit to booking

Coordinate site visits and accelerate booking decisions.

  • Slot booking
  • Reschedules
  • Offer reminders

Post-booking support

Manage documentation and milestone communication.

  • Checklist tracking
  • Construction updates
  • Ticket routing

Industry challenges

What slows teams down today, and where experience breaks.

Lead leakage due to slow qualification.

High no-show rates for site visits.

Documentation delays slow down bookings.

How HumPum AI solves it

Bespoke, turnkey deployments built around your stack, policies, and SLA targets.

CRM-connected workflows

Sync lead data, inventory, and visit schedules.

Smart nudges

Automate reminders and reactivation sequences.

Operational visibility

Track visit rates, conversions, and SLA adherence.

Use case

Inbound Lead Qualification Agent

Budget, location, timeline, intent scoring, project matching.

Channels

Voice, WhatsApp, Web chat

Outcomes

Better lead quality, higher site-visit rate

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Use case

Site Visit Scheduling Agent

Slot booking, reminders, reschedules, feedback capture.

Channels

WhatsApp, Voice

Outcomes

Reduced no-shows, faster follow-up cycles

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Use case

Outbound Nurture Agent

New launch updates, inventory alerts, offer deadlines.

Channels

WhatsApp, Voice, Email

Outcomes

Improved reactivation, increased booking conversion

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Use case

Post-booking Support Agent

Milestone reminders, construction updates, ticket routing.

Channels

WhatsApp, Email

Outcomes

Fewer inbound queries, improved customer satisfaction

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Use case

Inventory Match Agent

Real-time unit availability, pricing, and comparison flows.

Channels

Web chat, WhatsApp

Outcomes

Faster shortlisting, higher intent

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Use case

Documentation Checklist Agent

Checklist tracking, reminders, digital uploads.

Channels

WhatsApp, Email

Outcomes

Faster documentation closure, fewer delays

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Use case

Home Loan Coordination Agent

Bank selection, document tracking, approval timelines.

Channels

WhatsApp, Voice

Outcomes

Quicker loan approvals, fewer drop-offs

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Use case

Maintenance & Association Support Agent

Post-handover tickets, society updates, vendor routing.

Channels

WhatsApp, Email

Outcomes

Lower inbound queries, better resident experience

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Integrations (typical): CRM (Salesforce/HubSpot), telephony, WhatsApp, property inventory systems, ticketing.

Channels

Voice, WhatsApp, Web chat, Email (and Teams/Slack where applicable).

Controls

Role-based access, configurable scripts, PII safeguards, live supervision.

Measurement

AHT, FCR, CSAT/NPS, conversion rate, TAT, ticket deflection, PTP rate.

Deploy an AI-supervised agent for your highest-volume workflow.

We consult, design, build, and manage the agent end-to-end.