Lead to visit
Capture queries, qualify intent, and schedule visits fast.
- Variant and pricing queries
- Test drive scheduling
- Dealer routing
Industry blueprint
Auto & Mobility
Inquiry to test drive to purchase to service to NPS
AI agents that convert leads and streamline service across the auto journey.
Designed for real workflows
Multi-step conversations, authenticated actions, audit logs, and human handoff across critical moments.
Handoff
QA review
Audit logs
SLAs
Common deployments
Start with the highest-impact agents and expand across the lifecycle.
Typical workflows
Real-world sequences where AI agents orchestrate actions, data, and handoffs.
Purchase readiness
Handle finance and exchange questions quickly.
- Finance pre-approval
- Exchange valuation
- Quote delivery
Service lifecycle
Keep owners updated and reduce inbound calls.
- Service booking
- Pickup/drop coordination
- Post-service feedback
Industry challenges
What slows teams down today, and where experience breaks.
Slow response times reduce lead-to-visit conversion.
Service teams spend time on repetitive scheduling calls.
Feedback and escalation loops are inconsistent.
How HumPum AI solves it
Bespoke, turnkey deployments built around your stack, policies, and SLA targets.
Dealer system integrations
Connect DMS/CRM, service systems, and survey tools.
High-touch automation
Personalized guidance across sales and service journeys.
Quality monitoring
Track NPS and resolution in real time.
Inbound Sales Concierge
Variants, on-road price, finance, exchange quotes, dealer routing.
Test Drive Scheduling Agent
Slot booking, reminders, follow-ups, feedback capture.
Service Booking Agent
Appointment booking, pickup/drop, service status updates.
Feedback/NPS Agent
Post-service surveys, complaint triage, dealer escalation.
Exchange Valuation Agent
Vehicle details capture, valuation ranges, appointment booking.
Finance Pre-approval Agent
Eligibility capture, document requests, lender routing.
Service Recall Campaign Agent
Recall notifications, scheduling, compliance tracking.
Warranty Claims Agent
Claim intake, document capture, status updates.
Integrations (typical): Dealer CRM/DMS, service management, dialer, WhatsApp provider, survey tools.
Channels
Voice, WhatsApp, Web chat, Email (and Teams/Slack where applicable).
Controls
Role-based access, configurable scripts, PII safeguards, live supervision.
Measurement
AHT, FCR, CSAT/NPS, conversion rate, TAT, ticket deflection, PTP rate.
Deploy an AI-supervised agent for your highest-volume workflow.
We consult, design, build, and manage the agent end-to-end.