Platform

Enterprise AI agent platform built for supervision, control, and real outcomes.

HumPum AI orchestrates, supervises, and monitors AI agents across voice, chat, and actions — while staying LLM-agnostic and integration-ready.

Purpose-built for production

Our platform is designed for real customers and real data — not just demos.

We combine orchestration, supervision, and integrations so AI agents can operate safely at scale.

Typical outcomes

Results vary by workflow, channel mix, and data readiness.

  • 10X faster time to resolution
  • 8X - 10X higher throughput per agent
  • 80% – 90% reduction in manual work

LLM-agnostic by design

Not built around any single model. The abstraction layer lets us add or swap models quickly without breaking production workflows.

This keeps your AI agents resilient as the model landscape evolves.

Model flexibility

Change models without reworking guardrails, integrations, or business logic.

Orchestration with AI supervision

Orchestration engine + AI supervision + observability and controllability for every channel.

Orchestration engine

Routes conversations, tools, and workflows across voice, chat, and action agents.

AI supervision guardrails

An AI supervisor enforces privacy, security, brand, and business policies in real time.

Observability & controllability

Real-time monitoring and intervention for every live interaction and workflow.

What the agent can access

Business info: customer info, order status, FAQs, stock, catalog/menu.

Actions: feedback capture, leads capture, payments/refunds, order creation, reservations.

Access is always policy-aligned and scoped to the specific workflow.

Controlled access

Every tool interaction is pre-approved, logged, and secured via defined rules.

Built for enterprise teams

We support cross‑functional stakeholders — operations, IT, security, and leadership — with clear controls and reporting.

Operational readiness

Production monitoring, escalation paths, and quality loops are part of every deployment.

Agent behavior model

Perceive → Think → Act, with memory, tools, and human handoff embedded into every workflow.

Perceive
Plan
Act
Supervise
Handoff

Deploy an AI-supervised agent for your highest-volume workflow.

We consult, design, build, and manage the agent end-to-end.