Admissions funnel
Convert inquiries into enrollments with guided counseling.
- Eligibility and scholarship guidance
- Application support
- Counselor booking
Industry blueprint
Education
Lead to counseling to enrollment to fees to student services
AI agents that drive enrollments and improve student support across the lifecycle.
Designed for real workflows
Multi-step conversations, authenticated actions, audit logs, and human handoff across critical moments.
Handoff
QA review
Audit logs
SLAs
Common deployments
Start with the highest-impact agents and expand across the lifecycle.
Typical workflows
Real-world sequences where AI agents orchestrate actions, data, and handoffs.
Fee management
Automate fee reminders and payment follow-ups.
- Installment reminders
- Payment links
- Escalation routing
Student services
Reduce support tickets with LMS and admin help.
- LMS access
- Timetable queries
- Certificate requests
Industry challenges
What slows teams down today, and where experience breaks.
Counselors are overloaded with repetitive queries.
Fee collection follow-ups are manual and slow.
Student support tickets scale rapidly during exams.
How HumPum AI solves it
Bespoke, turnkey deployments built around your stack, policies, and SLA targets.
CRM + LMS integrations
Connect admission data, student records, and payment systems.
Personalized journeys
Tailor counseling and support based on student profile.
Operational visibility
Track enrollment, collections, and support outcomes.
Admissions Concierge
Eligibility, fees, scholarships, intakes, application support.
Outbound Counseling Agent
Nurture, objections, counselor booking, doc chasing.
Student Support Agent
LMS access, timetable, assignments, certificates/transcripts.
Fee Reminder Agent
Installment reminders, payment links, escalation routing.
Scholarship & Aid Agent
Eligibility checks, document collection, award timelines.
Exam & Assessment Agent
Schedules, admit cards, exam rules, retake guidance.
Placement & Alumni Agent
Job opportunity alerts, resume intake, alumni outreach.
Attendance & Retention Agent
Attendance nudges, at-risk outreach, counselor routing.
Integrations (typical): CRM, LMS, student information system, payment gateway, ticketing.
Channels
Voice, WhatsApp, Web chat, Email (and Teams/Slack where applicable).
Controls
Role-based access, configurable scripts, PII safeguards, live supervision.
Measurement
AHT, FCR, CSAT/NPS, conversion rate, TAT, ticket deflection, PTP rate.
Deploy an AI-supervised agent for your highest-volume workflow.
We consult, design, build, and manage the agent end-to-end.